Unpacking

(Not my car in the driveway)

Oh the joys of moving!

When we first looked at this house, we liked the fact it had a garage and a big yard. It has 3 bedrooms and 2 bathrooms… the extra bathroom is a plus. It had some problems though… the garage door wasn’t operational (and still isn’t) and the kitchen cupboards are hideous.

When we signed the lease on October 24, 2018, we were told it was “move-in ready.” Unfortunately, this wasn’t the case.

The garage door (like I mentioned above) was hanging down, 1/4 of it off the tracks, and extremely dirty. The walls have chunks missing from them.

There were lightbulbs and light covers missing, sliding glass door doesn’t slide on its track very well, ceiling fans hanging off the ceiling (one is still not fixed.)

Oh, but it has new carpets. Whoopee! No screens or blinds on any of the windows, and there was a broken pane in the kitchen. Windows are filthy, both inside and out.

Then there’s the problem with the back gate, leading out to the alley where the garbage bin is. We cannot open the latch because the gate is warped.

Once we viewed it, we told the property manager precisely why it wasn’t “move-in ready.” She said we could come and collect the cashier’s check. Hmm 🤔, she can’t fix it so it’s ready to move-in?!

We talked to her about this, and we met with her beginning of November. Her handyman came to the house too. I pointed out 26 problems. She said he would fix them.

To date, he has fixed:

  1. Ceiling fan in master bedroom
  2. Dryer vent
  3. Broken glass pane
  4. Glass missing from outside door
  5. Front door locks
  6. Batteries in the carbon monoxide detector and smoke alarms
  7. Replaced some of the burnt out bulbs
  8. Fixed the garbage disposal
  9. New range as promised
  10. Added blinds to 4 windows (2 rooms still missing blinds.)
  • But there’s still the other problems…

    • Garage door
      Sliding glass door
      Window screens
      Back gate
      Not all outlets are GFI
      Plumbing (raw sewage trickling down driveway)
      Heater doesn’t heat house properly
      Evaporative cooler installed wrong (window unit in the wall + whoever installed it shoved newspaper into the crevices between swamp cooler and wall)
      Sink stopper broken; sewage smell coming up from drain
      Kitchen faucet leaks at base
      Ceiling fan in 2nd room is hanging loosely from ceiling
      and the list goes on and on
  • And the property manager will not return calls!

  • So, I’m now keeping track of all texts and phone calls to property manager, as well as photographing and taking videos of everything in case we need to take this to court.

  • Before Signing a Lease
    1. Always check the property (again)
      Do a walk-through with the property manager
      Inspect everything! Plumbing, heater, air conditioners, lights
      Read the lease carefully (take it home and read it)
      Ask open-ended questions and make sure you get answers that you like.
  • Before Moving into Rental

    1. Take pictures of everything and also do a video.
      Have property manager or landlord/lady walk through and inspect everything in question
      If things need to be repaired, get this in writing with dates of when it’ll be completed.
  • I wish I had known about this. This house is definitely a learning experience of the worst kind. In hindsight, I would have not signed the lease, and I also wouldn’t have moved in here right away if I had known that I couldn’t trust the property manager to do her job.
  • Broken Promises

  • So, on November 1, 2018, we met with the property manager, E B Preferred (preferred over what?) and she promised us everything that was on my list of things wrong with this house. She said (verbally/not written) that she would complete the repairs and then fill out a new lease for us to sign.
  • Well, she didn’t get any of the repairs done by the time we moved in on 11.17.2018. And she wouldn’t respond to any of my phone calls, texts, or emails. I left a message on her work phone and then followed up with a certified letter to her, mailed to her office.
  • Apparently her office assistant opened the letter. (It was addressed to Ethele Barron, not Corinna Rose.) When I called a few days later, Corinna informed me that she received the first phone message and my letter. She said she spoke with Ethele, and was told everything was done. Excuse me?! I had to tell her that nothing had been done. We were still waiting for all of the necessary repairs.

    Repairs over $500 require a licensed contractor

    Did you know that? That repairs over $500 (parts and labor) have to be done by a licensed contractor? It’s true. Well, she hired this guy named Rick Alvarez who said he was a licensed contractor. And he started doing the work on this house. But he didn’t know about that the outlets in the kitchen and bathrooms need to be GFI within 6 feet of the sink. He said they were fine. Hmm 🤔

    If you look closely at the outlet, it is a 2 prong outlet, this is not a GFCI outlet.

    Not a licensed contractor

    When Rick first called in regards to the repairs of this house, I told him 8:00AM would work great for me. He said that was too early for him, so the time was moved up to 10:00AM. But scheduling a time with this guy is laughable. He never showed up on time, he’d call 15 minutes after the fact, and a few times, he called one minute before he was to arrive to cancel on me! WTH?! I had to rearrange my whole day for this guy multiple times. After 2 of his no shows, I figuratively threw my hands up in the air and told him enough already. He can now schedule for 5:00PM when my boyfriend would be home too.

    Again, Rick was late. 15 minutes late always. One no show. We were late once (stuck in traffic.)

    The Final Straw

    Rick was supposed to be at our house at 5:00 sharp. He called at 5:15 to tell us he’d be coming at 5:45. Umm no. He could come again on Monday or Wednesday, but he needs to let us know which day.

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